Get in Touch With Us.
We're Here to Help.

Have questions about tracking your expenses, setting up household envelopes, or managing your subscription? Our friendly Accra team is ready to assist.

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Security Notice: PocketPadi is 100% non-custodial software. Our staff will NEVER ask for your Mobile Money PIN, bank login passwords, or request you to transfer funds to any account.

Direct Channels

Choose the channel that is most convenient for you.

Quickest Response

WhatsApp Support

Chat with our Accra support team for quick setup help.

055 517 8466
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General & Billing

Email Support

For billing questions, partnerships & feedback.

support@mypocketpadi.com
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Greater Accra

Accra Office

Dansoman Exhibition Down, Accra, Ghana

Monday - Friday: 8:30 AM - 5:00 PM GMT
Telephone / WhatsApp: 055 517 8466

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Your details are confidential and never shared with third parties.

Quick Answers

Frequently asked questions about PocketPadi support.

Is PocketPadi a bank or deposit app?

No. PocketPadi is strictly personal and household expense tracking software. We never accept customer deposits, disburse loans, or transfer funds. Your money stays in your own MTN MoMo, Telecel Cash, or bank account.

Will PocketPadi support ever ask for my PIN?

Never under any circumstances. PocketPadi staff will never ask for your Mobile Money PIN or banking password. If anyone claiming to be from PocketPadi asks for your PIN or asks you to send them money, report them immediately.

How quickly can I get started?

Getting started takes less than 60 seconds. Simply create your account, set up your initial chop money and utility envelopes, and begin logging your daily expenses with non-custodial peace of mind.