Your keys, your wallets, your money. Discover how PocketPadi eliminates custodial risk, protects user ledgers with 256-bit encryption, and enforces strict zero-PIN policies.
Urgent Security Issue?
Email our Accra incident response team at security@mypocketpadi.com.
In traditional financial apps, customer funds are held in custodial omnibus bank accounts. If the fintech company suffers a security breach, liquidity squeeze, or system failure, user funds can be frozen or lost.
The PocketPadi Difference: PocketPadi is architected from the ground up as 100% non-custodial software.
We do not accept customer deposits. Your money remains safely housed inside your own MTN MoMo wallet, Telecel Cash wallet, bank account, or physical pocket.
Because we never hold your funds, PocketPadi cannot freeze your balance, halt withdrawals, or suffer a run on customer deposits.
Mobile Money fraud and PIN phishing are prevalent risks in West Africa. To guarantee that your accounts remain invulnerable to social engineering:
Our Unbreakable Security Rule:
PocketPadi staff, software, customer support, and system administrators will NEVER:
If anyone claiming to represent PocketPadi requests your PIN or funds, immediately terminate the conversation and report them to security@mypocketpadi.com or our Accra office helpline at +233 30 298 7654.
PocketPadi utilizes state-of-the-art cryptographic standards to secure user sessions and financial ledgers:
Subscription payments (GH₵ 10/month Solo, GH₵ 20/month Household) are strictly isolated from core application servers:
All payment transactions are handled directly through Paystack, a licensed Payment Service Provider certified under PCI-DSS Level 1 (the highest global financial security standard) and authorized by the Bank of Ghana.
When you pay via MTN MoMo, Telecel Cash, or debit card, your credentials are submitted directly into Paystack's tokenized vault. PocketPadi servers only receive an opaque webhook confirmation token, ensuring zero exposure of your card or wallet credentials.
Padi Household accounts enable family members to share budget pacing while guaranteeing individual privacy:
Our application infrastructure is defended by continuous security controls:
PocketPadi welcomes collaboration with ethical security researchers, penetration testers, and the Ghanaian cybersecurity community to enhance our platform's resilience.
If you conduct vulnerability research in good faith, avoid violating the privacy of other users, do not disrupt production systems, and report the vulnerability promptly to us, PocketPadi will not pursue legal action against you.
Email your report directly to: security@mypocketpadi.com
Please include:
Response SLA: Our security operations team acknowledges all security disclosures within 24 hours and provides triage status updates within 72 hours.
Our dedicated Cyber Defense & Security Operations team is based in Accra, Ghana. For operational security inquiries or urgent vulnerability notifications:
Cyber Defense Operations - PocketPadi
Security Operations Email: security@mypocketpadi.com
General Support & Verification: support@mypocketpadi.com
Accra Operations & WhatsApp Hotline: 055 517 8466 (+233 55 517 8466)
Address: Dansoman Exhibition Down, Accra, Republic of Ghana
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